Terms & Conditions

The fine print… every business needs them to make sure everyone holds up their end of the bargain.

All bookings and reservations are subject to Efficient Hotel Partner’s (EHP) terms & conditions. These conditions are binding for everyone who uses our services. In addition, Efficient Hotel Partner operates under The Uniform Conditions for the Hotel and Catering Industry (UVH). The UVH apply to all bookings made, unless stated otherwise by the venue. In that case, the terms & conditions of the venue are binding.

The Uniform Conditions for the Hotel and Catering Industry (UVH) are the terms and conditions on which catering establishments set up in the Netherlands, such as hotels, restaurants, bars and related businesses (including catering firms, party service firms, etc.), provide catering services and enter into catering agreements. The UVH are registered with the District Court and the Chamber of Commerce and Industry in The Hague.

The UVH apply to the making and content of all agreements with EHP, as well as all offers relating to the making of such agreements, to the exclusion of all other general terms and conditions. If other general terms and conditions are in force, the UVH shall prevail where any conflict arises. Deviation from the UVH is only possible when done in writing and is judged on a case by case basis.

Download the Uniform Conditions for the Hotel and Catering Industry (UVH) here.
Download Efficient Hotel Partner’s terms & conditions here.